BallyCara Commonwealth Home Support Program

BallyCara HomeCare is subsidised by the Commonwealth Government to provide entry level support services through the Commonwealth Home Support Program (CHSP). The Program is provided to people who require assistance to keep living independently in their own home and community.

BallyCara HomeCare delivers services under a Wellness approach. This means that you can expect us to work with your strengths and abilities rather than your limitations. We will identify what your individual goals are and through our SONA philosophy (Gaelic for Happiness) we will Embrace your individuality, Enhance your outcomes and enable you to Prosper in our caring relationship.

To be eligible for CHSP services you require an assessment by the Regional Assessment Service (RAS) which can be arranged by contacting My Aged Care on 1800 200 422.

What is the difference between a CHSP and Home Care Package?

The Commonwealth Home Support Program is designed for people who require a low level of assistance and support to maintain their independence and stay living in their own home. If people are finding their care needs and support requirements are increasing they can then be referred for a HomeCare Package by contacting My Aged Care or speaking with a BallyCara Support Advisor.

The CHSP provides subsidised support in a range of defined service types and BallyCara HomeCare is funded to provide the following in defined geographical locations, so please contact us to discuss further:

  • Social support – community access, health and wellbeing programs
  • Respite care to give carers a break
  • Social support groups – organised activities, support and lunch in small group settings
  • Personal care – hygiene assistance
  • Allied health – Exercise Physiology
  • Domestic assistance – general house cleaning to maintain your home

How can BallyCara assist you with applying for a Commonwealth Home Support Program?

If you have been approved for a Commonwealth Home Support Program and need assistance our BallyCara staff will ensure any questions or requirements you may have are answered.

  • Our Staff at BallyCara are happy to guide you through the step-by-step journey of how to apply for a Commonwealth Home Support Program and answer any questions that you may have.
  • There is a small co-payment on all BallyCara CHSP services however please speak with your Support Advisor if you are experiencing financial hardship.

Support Planning

Your Support Plan will outline specific tasks to be completed during each type of service and will accommodate your preferences for service provision times and your wishes in relation to how support will be provided. Your Support Plan will include information about your goals, yours strengths and skills and outcomes will be reviewed in line with Aged Care Quality & Safety requirements or as indicated by your progress or wishes.


The Commonwealth Government funds the Commonwealth Home Support Program and has a client contribution policy, with a view to ensuring those who can afford to contribute to the cost of their care do so, while protecting those most vulnerable.

What you pay is discussed and agreed upon between you and the service provider. BallyCara HomeCare will discuss your contribution with you on commencement of your services.  Your contribution towards services will have no effect on your age pension that you may receive. Payment of fees is required on a monthly basis by an automated direct debit arrangement for services received the previous month.

Empowering you to make your own decisions and choices about the services you receive.

For more information about BallyCara HomeCare phone 1300 272 222 or click here to email.

Supported by the Australian Government Department of Health